• Individual psychological treatment is $270 per 50-minute session before eligible rebates apply (e.g. there would be a $124.75 out of pocket cost with a Mental Health Care Plan).
• After-hours (5pm onwards) and weekend appointments have an additional $25 charge.
• Couple/relationship therapy is $270 per 50-minute session. Couples/relationship therapy are not eligible for a Medicare rebate, however you may be able to claim these sessions with your private health insurance if applicable.
• At times your therapist may need to administer questionnaires or assessments to help inform your treatment plan. These are purchased separately and will be added to your invoice. Your psychologist will discuss this with you should it be necessary.

• Individual psychological treatment is $235 per 50-minute session before eligible rebates apply (e.g. there would be a $136.05 out of pocket cost with a Mental Health Care Plan).
• After-hours (5pm onwards) and weekend appointments have an additional $25 charge.
• Couples/relationship therapy is $270 per 50-minute session. Couple/relationship therapy is not eligible for a Medicare rebate. Note: At present none of our registered psychologists offer ongoing couples therapy.
• At times your therapist may need to administer questionnaires or assessments to help inform your treatment plan. These are purchased separately and will be added to your invoice. Your psychologist will discuss this with you should it be necessary.

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• Couples/relationship therapy is $270 per 50-minute session. Couples/relationship therapy sessions are not eligible for a Medicare rebate.
• Individual sessions are $180 per 50-minute session. After-hours (5pm onwards) and weekend appointments incur an additional $25 fee.
• Medicare rebates are not available for couple or individual sessions with a counsellor.
• You may be eligible for a rebate through your private health insurance. Our counsellors are registered with different health funds so please contact our administrative team to enquire about health fund rebates.

• At times your therapist may need to administer questionnaires or assessments to help inform your treatment plan. These are purchased separately and will be added to your invoice. Your therapist will discuss this with you should it be necessary.

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Cancellations made with less than 48 hours notice will be subject to incur a cancellation fee of 70% full fee. We have a number of clients who are on waiting lists or cancellation lists and we found that less than 48 hours notice was not sufficient to allow those clients the opportunity to take canceled sessions.

Non attendance without notice will be subject to incur the full session fee.

Administration will automatically email through a late cancellation unless the reason for cancellation is illness. Non-attendance due to illness or medical reasons will still incur a fee, except in cases where it was not possible to contact the clinic (e.g. in an emergency).

Please note, you are unable to claim a medicare/private health fund rebate on cancellation/non-attendance fees.

If you are unwell on the day of your appointment:
If you have cold or flu symptoms or another contagious illness, please let us know as soon as possible so we can support you in rescheduling or moving your appointment to Telehealth.

If your clinician is unwell, your session may also need to be moved to Telehealth. You're welcome to use the clinic space for your Telehealth appointment if you don’t have a suitable place to conduct the session at home or work. If this is necessary please contact our admin team to arrange.